Boston Bus Privacy Policies
At Boston Bus, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
Contact Information: Name, email address, phone number, and address.
Identification Information: Driver’s license number, passport number, or other identification documents when required.
Payment Information:
Credit card details and billing addresses for processing payments.
Usage Information:
Information about how you use our website and services, including your IP address, browser type, and access times.
Booking Information:
Details of your reservations, including travel dates, destinations, and passenger information.
How We Use Your Information
We use the collected information for various purposes:
Service Delivery: To process your bookings, manage your reservations, and provide you with the requested transportation services.
Communication: To send you confirmations, updates, and service-related notifications.
Payment Processing: To process payments and manage billing.
Customer Support: To respond to your inquiries and provide customer support.
Improvement of Services: To analyze usage patterns and improve our services and website functionality.
Marketing and Promotions: To send you promotional materials, newsletters, and special offers, unless you opt-out.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, customer service providers, and IT support.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
Your Rights
You have certain rights regarding your personal information:
- Access and Correction: You can request access to your personal information and request corrections if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Boston Bus Email: info@bostonbus.com